Frequently Asked Questions (FAQ)

Last Updated: August 20, 2026

1. How can I place an order?

Browse our products, select the item you want, add it to your shopping cart, and proceed to checkout. Enter your shipping and billing information, choose an available payment method, and complete your purchase.

2. What payment methods do you accept?

We accept major payment methods available at checkout, which may include Visa, Mastercard, American Express, Discover, and other available payment options.

3. How long does order processing take?

Orders are typically processed within 1–3 business days after successful payment.

4. How long does shipping take?

Standard shipping typically takes 5–7 business days after your order has been processed.

The estimated total delivery time is approximately 6–10 business days, including processing and shipping.

5. Where do you ship?

We currently ship orders within the United States.

Available shipping options and applicable shipping charges are displayed at checkout.

6. Will I receive tracking information?

Yes. Once your order has shipped, tracking information will be sent to the email address provided during checkout when tracking is available.

7. Can I cancel my order?

If you need to cancel an order, contact us as soon as possible at support@hotskwash.com.

We will make reasonable efforts to accommodate cancellation requests before the order has been processed or shipped. Once an order has shipped, cancellation may no longer be possible.

8. What is your return policy?

We offer a 30-day return period from the date your order is delivered.

Returned items generally need to be unused, unworn, in their original condition, and meet the requirements outlined in our Return & Refund Policy.

9. Who pays for return shipping?

For returns due to a change of mind, incorrect size, or other reasons not caused by our error, the customer may be responsible for return shipping costs.

If an item is defective, damaged, or incorrect due to our error, please contact us for assistance.

10. How long does a refund take?

After an approved return has been received and inspected, the refund will be issued to the original payment method.

The time required for the refund to appear in your account depends on your bank, card issuer, or payment provider.

11. What should I do if I receive a damaged or incorrect item?

Please contact us as soon as possible at support@hotskwash.com.

Include your order number and, when appropriate, photos of the item and packaging so we can review the issue and assist you.

12. How can I contact Hot Skwash by Daria?

You can contact our customer support team using the information below:

Email: support@hotskwash.com
Phone: 503-716-8975

Mailing Address:
16055 SW 74th Ave
Tigard, OR 97224
United States