Refund and Returns Policy

Return & Refund Policy

Last Updated: August 20, 2026

At Hot Skwash by Daria, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to return it within 30 days of delivery.

1. 30-Day Return Policy

You may request a return within 30 days from the date your order is delivered.

To be eligible for a return, the item must be:

  • Unused and unworn
  • In its original condition
  • In the original packaging, when applicable
  • Free from damage, stains, or signs of use
  • Accompanied by proof of purchase or order information

Items that do not meet these conditions may not be eligible for a refund.

2. How to Request a Return

Before sending an item back, please contact our customer service team to request return instructions.

Please provide:

  • Your order number
  • Your name
  • The item(s) you wish to return
  • The reason for the return

Email: support@hotskwash.com

Please do not send a return package to the business address without receiving return instructions first.

3. Return Shipping Costs

For returns due to a change of mind, incorrect size, or other reasons not caused by an error on our part, the customer may be responsible for the return shipping cost.

If the item is defective, damaged, or incorrect due to our error, please contact us so we can review the issue and provide an appropriate resolution.

4. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at support@hotskwash.com.

Please include your order number and, when appropriate, clear photos of the item and packaging so we can review the issue.

5. Refunds

Once your returned item is received and inspected, we will notify you whether the return has been approved.

If approved, the refund will be issued to the original payment method.

The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.

6. Non-Returnable Items

Certain items may not be eligible for return due to their nature, including items that are:

  • Used, worn, washed, or altered
  • Damaged after delivery due to customer handling
  • Missing original packaging or applicable tags
  • Clearly marked as final sale or non-returnable

If a product has specific return restrictions, those restrictions will be communicated on the applicable product page or at the time of purchase.

7. Exchanges

If you would like to exchange an item, please contact us at support@hotskwash.com.

Exchange requests are subject to product availability and the applicable return requirements.

8. Order Cancellations

If you need to cancel an order, contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before the order has been processed or shipped. Once an order has shipped, it may no longer be possible to cancel it, and the standard return process may apply.

9. Contact Us

If you have any questions about returns or refunds, please contact us:

Hot Skwash by Daria

Email: support@hotskwash.com
Phone: 503-716-8975

Mailing Address:
16055 SW 74th Ave
Tigard, OR 97224
United States